Technological transformation in Peruvian retail is already a reality. Nearly a year ago, ZOX Robotics became the first company to implement intelligent cleaning robots in an iconic shopping mall located in Miraflores, one of the busiest districts in Lima. Today, this solution not only remains operational, but also demonstrates how applied robotics generates real, measurable, and sustainable impact on operations.

Pioneers in cleaning robotics for shopping malls

Implementing innovation in a high-traffic environment required more than introducing technology. ZOX Robotics led the first deployment of autonomous cleaning robots in Peruvian malls, adapting the solution to real operational flows and efficiently integrating it with human teams, marking a milestone in retail maintenance management.

Artificial intelligence applied to operational efficiency

The robots operate with artificial intelligence that allows them to detect waste, adapt to their environment, and perform tasks autonomously throughout the day. After nearly a year of continuous operation, the results are clear:

  • Up to a 30% reduction in cleaning times compared to traditional methods.

  • More than a 25% increase in operational efficiency by optimizing staff allocation.

  • Over a 20% improvement in visitors’ perception of order and cleanliness.

Robotics do not replace teams — they empower them.

Sustainable cleaning that makes a difference

The solution incorporates advanced filtration systems that allow water reuse, achieving up to a 40% reduction in water consumption. This approach positions both the shopping mall and ZOX Robotics as benchmarks in responsible technology, aligned with the new environmental demands of modern retail.

Innovation experienced by visitors

The presence of intelligent robots has become part of the mall experience, generating surprise and a positive perception of modernity. This impact is reflected in key indicators such as:

  • +15% increase in customer satisfaction (CSAT)

  • Higher intention to recommend the space (NPS)

  • Greater perception of innovation and modernity within the venue

ZOX Robotics: innovation that stays operational

Nearly a year after this implementation, ZOX Robotics continues to demonstrate that true innovation is not only about being pioneers, but about maintaining operational, scalable solutions with proven impact. This case now stands as a benchmark for future implementations in shopping malls and high-traffic spaces across the country.

If your organization is looking to optimize operations, enhance customer experience, and move toward a more efficient and sustainable model, at ZOX Robotics we develop robotic solutions tailored to real, high-traffic environments. Write to us at info@zoxrobotics.com and let’s discuss how robotics can deliver tangible results for your operation.